Information We Collect
- Personal information (name, email, phone, company).
- WhatsApp data (conversations, messages, phone numbers).
- Usage data (login times, features used, IP addresses).
- Cookies and tracking technologies.
How We Use Your Information
- Provide and maintain our service.
- Process WhatsApp messages and AI responses.
- Send service notifications and updates.
- Improve our product and user experience.
- Comply with legal obligations.
Data Storage and Security
- Data stored on secure servers in AWS/Google Cloud environments.
- Bank-level encryption (AES-256).
- Regular security audits.
- Access controls and authentication.
- Data retention policies (90 days for conversations).
Third-Party Services
- WhatsApp Business API (Meta).
- Claude AI (Anthropic).
- Pusher (real-time notifications).
- Google Analytics (optional).
- Payment processors (Stripe).
Your Rights (GDPR/UAE DPA Compliant)
- Access your personal data.
- Correct inaccurate data.
- Request data deletion.
- Export your data.
- Opt-out of marketing communications.
- Withdraw consent.
Data Sharing
- We never sell your data.
- Only share with service providers (AWS, Anthropic, Meta).
- May share if required by law.
- Data anonymized for analytics.
Contact Us
Address: Dubai, UAE
Data Protection Officer: support@leadro.io